We pride ourselves on ensuring first class customer care before, during, and after your purchase.
Our team of professional engineers work closely with our customers to provide effective solutions designed to suit their needs.
Wherever you are in the world, our in-house expertise can be delivered to your door. We provide full service backup on all our own CO/CO2 and FIR products, with a 12-month warranty on any service used.
Emergency and Maintenance Programs/Contracts
Our Emergency and Preventative Maintenance contracts are designed to enable users to maximise the up time of their Laser System, thereby saving time and money. Maintenance visits can be quarterly, bi-annual or annual.
Standard services are available at our premises in Scotland, or onsite.
Choose from a range of services:
CO2 laser refills, EPL and EPLED diode refit*, Optics cleaning and replacement, Alignment, Calibrations, Optimisation, Verification, Power supply repair and upgrades, Replacement parts/components, Vacuum system servicing and upgrades, Full repair and service for CO2, CO sealed gas flowing systems and FIR Lasers
*Factory Service only
Our Professional Engineers will install or verify your Laser system and provide user training.