Careers

Principal duties and responsibilities

Edinburgh Instruments prides itself  in providing our customers with industry-leading service and applications support and this role covers the most important facets of our customer-facing agenda.  The successful candidate will be enthused to act as an ambassador for our company, to conduct service, repair, training and installation visits to our worldwide customer-base.

Reporting to the Service Manager and based in Livingston, West Lothian, the successful candidate will also provide technical support to agents and customers, build up a repair and service note database, as well as give views on development strategy relating to our growing product range.

Main Tasks 

• To test, service, repair and install our photonics-division products to meet performance specification and to assist in the development and improvement of new and existing products.
• To be responsible for the diagnosis and repair of faulty returned parts.
• To provide support for the FLS, FS5, LP and EPL range of spectrometer products and accessories. These products are manufactured in our factory in Livingston, Scotland.
• To undertake worldwide customer visits for servicing, installation, upgrade and maintenance of spectrometer products as required.
• To undertake the final system alignment and testing of all standard fluorescence spectrometers to ensure compliance with guaranteed performance specifications and all standards and safety requirements.
• To build failure analysis databases, corrective actions, FAQ and enhance our customer support offering through modern IT interfacing.
• To assist in the writing of manuals and technical support documentation for servicing spectrometer products
• To ensure analytical product test, design and development activities, where you have a direct involvement, are compliant with Company quality procedures.
• To provide technical support to our customers and agents around the world through web-based, telephone, email and support software applications.
• This role requires the candidate to partake in international travel to the level of around 12 weeks per year. The candidate should have a clean driving licence and have no impediment to obtaining entry VISA for international business travel.
• Any other duties allocated by Line Supervisor/Manager.

Qualifications

• Ideally a degree in related science or engineering discipline with some experience in opto-electronic systems and/or applications.  Candidates who can demonstrate relevant work experience will also be considered.
• Good higher-level qualifications in Maths and Physics.
• Knowledge of the instrumentation field, EI products and our customer base would be beneficial.

Required Skills

• Problem-solving and diagnostic skills.
• Competent in understanding circuit diagrams and technical/CAD drawings
• Ability to test PCB boards to a component level and an ability to solder.
• Electro-mechanical assembly and alignment
• Ability to set personal priorities and organise all activities.
• Good communication skills and a level of teaching ability.
• Ability to set personal priorities and organise all activities.

Preferred Skills

• Knowledge of molecular spectroscopy techniques such as fluorescence, UV-Vis and Raman.

Benefits

• A competitive salary package is available to the right candidate.
• employment paid sickness, death in service, permanent health insurance, private medical insurance, pension scheme, paid holidays, travel policy, subsidised gym membership and a performance related bonus scheme.
• Full training will be given.

Applications to: jobs@edinst.com 

Job Outline

Responsibilities will include preparing technical papers, data sheets and application notes, devising experimental laboratory work to produce technical documentation, preparing technical presentations on our instruments and applications, and measuring customer samples.

In addition, the role may involve giving presentations at user seminars, workshops and conferences throughout the world as well as attending relevant exhibitions and so the ability to present ideas and information accurately in a clear and concise manner is critical.

Required skills:

• University degree in chemistry, biochemistry, physics or relevant science subject, ideally a higher degree such as an MSc/PhD would be preferable. Candidates who do not have formal qualifications but can demonstrate relevant work experience will also be considered.
• Proven record of publications
• Knowledge and experience of optical spectroscopy methods including Raman spectroscopy

Experience, Attributes and Abilities desired

• Experience of advanced Raman spectroscopy techniques
• Enthusiasm, confidence and professionalism with excellent communication and interpersonal skills to engage and negotiate are an important part of this role.
• Responsiveness and focus, combined with attention to detail are essential.
• Ability to work independently with minimum supervision as well as part of a team.
• Self-motivated, able to work under pressure, with the ability to multitask and meet tight deadlines with proven analytical and numerical skills.
• Flexibility to travel nationally and internationally with a full valid driving licence and valid passport.
• Capability to provide simple solutions to technical problems and based on customer requirements.
• The candidate must possess a valid UK work permit and / or EU residency qualification.

Summary of employment conditions

• Contracted hours are 37.5 hours per week. The Company operates a flexible working week.

Benefits Package

• After an initial qualifying period and subject to the company’s terms and conditions of employment paid sickness, death in service, permanent health insurance, private medical insurance, pension scheme, paid holidays and relevant statutory days as taken by the company.
• A competitive salary package is available to the right candidate.
• Full training will be provided.

Applications to: jobs@edinst.com 

As part of our drive to expand our world-leading range of spectrometer products, we are currently looking for additional Software Engineers to join our team.

Our software forms a key part of the instrumentation products we sell, allowing both expert and new users to gain maximum productivity in their measurements. It also covers a broad range of essential functionality, encompassing data acquisition, hardware control and configuration, graphical visualization, and data management, processing and numerical analysis.

As well as developing new software for new products, we also strive to continuously improve our existing software packages in order to keep a competitive advantage and maintain our reputation of making powerful instruments very simple to use.

Ideally you will be a self-starter who:

• has several years of experience in commercial or industrial software product development for the Microsoft Windows platform using at least one of these languages: C#, Delphi or C++
• is capable in all areas of software development – from gathering requirements and writing specs, to testing/debugging and producing documentation
• is degree qualified in software engineering or a related engineering or science discipline with relevant software development experience
• is fluent in technical English and has great communication skills
• has a valid UK work permit and/or EU residency qualification
• lives within reasonable commuting distance of Livingston or is willing to relocate

We welcome any additional skills and experience in any of the following areas:

• Instrumentation – Scientific/Medical, including hardware interfacing, data acquisition, USB devices, sensors, motor control, etc.
• UI design
• Data visualization: Charting, 3D graphics, etc.
• Mathematical programming: Algorithms, statistics, etc.

As well as a competitive salary, Edinburgh Instruments offers many employee benefits including: flexible working hours (including an early finish on Fridays), private medical insurance, a performance related bonus scheme, and subsidized local gym membership.

This is a fantastic opportunity to join a fast-growing company that can offer financial rewards as well as excellent prospects for career development.

Applications to: jobs@edinst.com 

Edinburgh Instruments and parent company, Techcomp, are looking for a Product Manager based in Hong Kong or Singapore to facilitate the sales and marketing of their molecular spectroscopy equipment in Asia.

Job Title:

Product Manager 

The Team:

The marketing team is responsible for sales and marketing of Scientific Instrument and Laboratory Equipment.

The Role:

1. Conduct sales and marketing plans.
2. Manage distributors.
3. Cooperation with regional offices.
4. Product support in technical issues and promotion activities.
5. Coordinate suppliers for product information and routine enquires.
6. Assist in marketing communication material production.
7. Act as point of first reference for all product related enquiries and work collaboratively with colleagues to answer enquiries and address any issues that may arise.
8. Conduct market research to assess customer attitudes to the current product range and new product introductions. Prepare, review and distribute reports, feedback, analysis, and other market data including competitor analysis.
9. Develop and conduct specialised training on new products and raise internal awareness on all aspects of the new product.

The Requirements:

1. Based in Hong Kong or Singapore.
2. Master Degree or above in Science subjects, preferable in Chemistry, Physics, Electronic Engineering or Material Science.
3. Priority will be given to candidate with practical or sales experience with molecular spectroscopy instrumentation (such as fluorescence, Raman, UV-Vis or TCSPC) and laser products
4. 2 years relevant experience or 3 years sales or marketing experience.
5. Fluent in English, mandarin also preferable.
6. The successful candidate will be expected to travel extensively worldwide with particular focus on South East Asia and China.

Applications to: jobs@edinst.com